Monitoring & Support
Proactive 24/7 monitoring and a real local helpdesk. Business clients can call anytime.
Managed IT
Managed IT services
Flat-rate, custom-fit managed services for North Idaho organizations. We monitor your systems 24/7, and business clients can call anytime.
What's included
Every package is built around your organization. Most clients start with monitoring and support, then add what they need.
- 24/7 monitoring and alerting
- Business clients can call anytime
- Helpdesk ticketing via the customer portal
- Remote and on-site support
- Patching, backups and security handled
- One predictable monthly bill
Services
Backup & Recovery
Managed, tested backups for servers, PCs and Microsoft 365 data, and a plan for getting you back up fast.
Microsoft 365
Licensing, migrations and day-to-day management of Microsoft 365, on one predictable monthly bill.
Security
Practical protection: endpoint security, MFA, patching, email filtering and user training.
Networking & Wi-Fi
Design, install and management of business networks, Wi-Fi, firewalls, cameras and multi-site VPN.
Security Cameras
Video surveillance systems designed, installed and maintained, with secure remote viewing from your phone.
Business Phones
Hosted VoIP phone systems set up and supported, so calls reach the right person in the office or on the go.
Not sure what you need?
Start with a free consultation and we'll recommend a package.
Free consultationHow we get started
- Free consultation. We learn how you work and what's frustrating you.
- Assessment. We review your devices, network, accounts and backups.
- Proposal. A flat monthly price for a package that fits.
- Onboarding. We install monitoring, fix urgent issues and document everything.
Let’s talk about your IT
Free consultation, no pressure. Tell us what’s working and what isn’t, and we’ll give you a straight answer.